Shipping Information

At The Board Game Store, we understand the excitement of receiving your new games promptly. Our shipping process is designed to ensure a swift and reliable delivery experience for our valued customers.

Order Processing

  • Orders placed before 15:00 (local time) on a business day will be processed on the same day.
  • Orders received after 15:00 or on non-business days will be processed on the next business day.

Delivery Timeframe

  1. Same-Day Dispatch: Orders placed before the 15:00 deadline will be dispatched on the same day.
  2. Next-Day Delivery: We aim to deliver your order the next business day after dispatch.
  3. Overall Delivery Time: While our goal is next-day delivery, please note that the total delivery time may take 2-3 working days, depending on the efficiency of the chosen delivery service.

Tracking Information

  • Once your order is dispatched, you will receive a shipping confirmation email with a tracking number.
  • You can easily track the progress of your delivery using the provided tracking information.

Delivery Service

  • We partner with reputable delivery services to ensure the safe and timely arrival of your board games.
  • The delivery service selected at checkout will impact the overall delivery time.

Important Notes

  • Delivery times may vary during peak seasons and holidays.
  • Remote or hard-to-reach locations may experience slightly longer delivery times.
  • The provided tracking information allows you to stay informed about the status of your delivery.

 

At The Board Game Store, your satisfaction is our priority. If you have any questions or concerns about your order, please reach out to our customer service team at [contact@boardgamestore.com].

Thank you for choosing The Board Game Store, where your gaming enjoyment begins with a seamless and efficient delivery process. Happy gaming!